Your Silence Speaks Loudly

Saturday, 17 November 2012, 14:04 | Category : Uncategorized
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We all avoid things we don’t like – paying bills, cleaning the bottom of the dishwasher, sharing bad news. I’m as guilty as anyone. (As I’m typing this, my dishwasher is getting cleaned for the first time ever. How is that for procrastination!)

But as someone who is on the waiting side (for income, for a decision), I’ve really started to notice lately how disrespectful it is to respond to someone’s honest inquiry or excitement with silence.

We get bills because there has been a service or product provided to us. In most instances, we get billed after we’ve already made use of that service… so is it fair for us to withhold our payment when we’ve already enjoyed the work of someone else?  If you’ve ever worked in freelance, you know how difficult it is to wait for a paycheck to come in. Don’t do that to the people who have provided service to you. If you can’t afford to pay for the service, either don’t ask for it in the first place, or talk to the provider to work out a payment plan you can both live with.

If someone is waiting on you to make a decision, you’re paralyzing them from moving forward. Even if the only feedback you can give them is “I still don’t know – if you need to move on, then please do.” This lets them know that you are being considerate of their time and needs. Chances are, when you do get around to making a decision, they’re more likely to be responsive if you’ve been communicative.

It comes back to the lessons that your grandparents lived by:

Treat people the way that you would like to be treated. (Even if you owe them money or information)

I can’t defend procrastinating on cleaning… you’re on your own for that one.


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